Help and support (AEN 4.2.1) — Anaconda Enterprise 4.4 documentation

Anaconda Enterprise: Documentation

# Help and support (AEN 4.2.1)

Priority support is included with the purchase of an Anaconda subscription.

Contact your administrator first if you are having problems. Your administrator has a service level agreement where your issue will be responded to within a specific response time, depending on type and severity.

## Training and consulting

Training and consulting is available for AEN and any other Anaconda product.

For more information, please contact your account representative or email the sales team.

## Providing feedback

Your feedback is very important to us!

Please, send us any product feedback while you are thinking about it.

TIP: Be sure to select AEN as the Platform Component Name.

### Submitting feature requests

We’d love to hear your ideas for consideration in future releases!

Your ideas help us build a better product. Your administrator can submit a support ticket for you.

NOTE: You can also request new features by using the product feedback form.

### Reporting a bug

If you think you have found a bug, please contact your administrator immediately. They will open a support ticket for your issue.

## Additional resources

The following resources are useful for getting started with Jupyter Notebooks:

- Jupyter Notebook quick start guide
- Jupyter Notebook user documentation
- GitHub shows the most popular Jupyter notebooks of the month, week, and day.