Troubleshooting — Anaconda Enterprise 4.4 documentation

Anaconda Enterprise: Documentation

# Troubleshooting

- Cannot connect to the server on port x
- Error: “No environment named ‘search’ exists in...” on Windows
- Anaconda upload fails while behind a reverse proxy
- Start Repository application as a foreground process

This page provides instructions for troubleshooting issues that may occur with your Anaconda Repository installation.

## Cannot connect to the server on port x

This could be because you are behind a firewall. Check if your IPTables rules are blocking your ports:

    iptables -L -n

If a rule blocks a port you want to use, then you must allow the port:

    sudo iptables -t nat -F
    sudo iptables -A INPUT -p tcp -m tcp --dport <PORT> -j ACCEPT
    sudo service iptables save
    sudo service iptables restart

## Error: “No environment named ‘search’ exists in...” on Windows

If Anaconda Client is not yet installed and you try to search for a package on Anaconda.org using the `anaconda` command, you may receive the following error message:

    C:\Users\USERNAME>anaconda search -t conda PACKAGE
    No environment named "search" exists in C:\anaconda\envs

This error occurs because the Windows version of Anaconda contains an `anaconda.bat` file that is used for setting environment paths and switching environments. If Client is not installed, this batch file is called instead. Once you install Client, the Anaconda `search` command will work:

    conda install anaconda-client
    anaconda search -t conda PACKAGE

## Anaconda upload fails while behind a reverse proxy

When configuring Client to connect to a Repository behind a reverse proxy, the `anaconda upload` command may appear to try connecting to the internal hostname rather than the external configured one.

This can be corrected in the settings of the reverse proxy, such as NGINX or Apache.

In NGINX, add the setting `proxy_set_header Host $host;` to access the internal host with the external hostname.

In Apache, turn on the option `ProxyPreserveHost`.

Other reverse proxies each have their own settings to handle hostnames correctly.

EXAMPLE: Some other reverse proxies use a settings syntax such as `http_proxy=id:passwd@proxyhost:port`.

## Start Repository application as a foreground process

Repository should normally be started as a daemon. For troubleshooting, it can instead be started as a foreground process on a specified port:

    anaconda-server --port 8080

Stop the application with Control-C.